Manage Licenses

A Global or App Administrator can perform the following on the Licenses menu:

  • View License Details
  • Assign Licenses
  • Revoke Licenses
  • Activate Licenses
  • Transfer Licenses

Prerequisites

Only Global Administrators can select privacy settings. 

View license details

You can view the following information on the Manage Licenses tab:

  • Total number of licenses according to the License Module and the License Type
  • Total number of licenses available according to the License Module and the License Type

You can view the following license details on the Assignment tab:

  • Creation Date
  • Expiration Dates
  • Maintenance Validity Date
  • License Status
  • License Module
  • License Type
  • License Administrator
  • User to whom the license has been assigned

Also on the Assignment tab, you can do the following: 

Assign licenses

A license is connected to a user, and not to a computer. Licenses are portable in that they can be transferred between users.

To assign licenses:

  1. Click the Licenses menu, and then click on the Assignment.
  2. Select a license and then click Assign under the Actions column.
  3. On the Assign License to User window, select a user.
  4. Click Assign. A message confirms that the license has been assigned successfully.

Reassign licenses

To reassign licenses:

  1. Click the Licenses menu, and then click on the Assignment.
  2. Select a license and then click Reassign under the Actions column.
  3. On the Reassign to Another User window, select a user.
  4. Click Save. A message will confirm that the license has been reassigned successfully.

Revoke licenses

To revoke licenses:

  1. Click the Licenses menu, and then click on the Assignment.
  2. Select a license and then click the Revoke button under tab names.
  3. On the Revoke License window, select a user.
  4. Click Save. A message will confirm that the license has been revoked successfully.

Activate licenses

You can activate licenses using online or offline activation.

Online activation

For online activation:

  1. Click the Licenses menu, and then click on the Activate tab.
  2. Under Licensing Info, select the Online radio button in the Select Activation Type field.
  3. Enter the Activation code in the Activation Code field.
  4. Select an administrator in the Administrator field and enter a description in the corresponding field.
  5. Click Activate. A message confirms that the license has been activated successfully. All licenses in that code will be assigned to the administrator selected in the Administrator field.

Offline activation

For offline activation:                 

Note: Although the machine being activated does not need to be connected to the Internet, you will need Internet access from another machine to download the .lic file.

  1. Click the Licenses menu, and then click on the Activate tab.
  2. Under Licensing Info, select the Offline radio button in the Select Activation Type field.
  3. Enter the Activation code in the Activation Code field.
  4. Select an administrator in the Administrator field.
  5. Under License File Options, select the radio button that reads I need to get my license. A URL and encrypted activation code will populate.
  6. On a PC with Internet access, open the URL received.
  7. In the Offline Activation Code box, copy and paste the encrypted Activation code. This will download a file with an .lic extension. Save it to a temporary location.
  8. Under License File Options, select the radio button that reads I have my license file.
  9. Browse to the license file (.lic) that was downloaded in step 7.
  10. Click Activate.

Transfer Licenses

To transfer/reassign licenses:

  1. Click the Licenses menu, and then click on the Transfer tab.
  2. Select a license and then click Transfer under the tab names at the top.
  3. On the Transfer Licenses window, select a user.
  4. Click Transfer. A message will confirm that the license has been transferred successfully.