LIM upgrade backup failure procedure
Part of the Spectrum upgrade installation process for the Location Intelligence Module is to automatically back up the data from a previous release before the upgrade continues. If the installer encounters an error during the backup, the installer will display an appropriate message and the installer will stop.
To re-attempt an upgrade after the error, complete these steps:
- Go to the <Spectrum installdir>\server\modules directory and make a backup of the lim_backupx.x folder at some other location (where x.x is the backup version).
- Delete the lim_backupx.x folder from the \modules directory.
- Re-launch the Spectrum installer and follow the installation steps.
To ensure a successful upgrade process, be sure to manually back up your data beforehand. See Back Up Location Intelligence Module named resources and data.