Technical Support
If you run into an issue, Pitney Bowes Technical Support can help guide you to a solution. When you contact Pitney Bowes Technical Support, please provide the following information:
- A description of the task you were performing
- The level or version of your operating system
- The patch level or service pack
- The log file located in your install directory at: <SpectrumInstallationLocation>\server\app\repository\logs\wrapper.log
Contact information for Technical Support can be found at:
Note: If you purchased Spectrum™ Technology Platform through a third-party partner,
please contact the partner for technical support.