The address validation process checks the address against postal data from postal
authorities from around the world. You are presented with a validated form of the
address that contains any corrections that were necessary. For example, if you did
not include a postal code or misspelled a street name, the validation process
corrects these errors and presents you with the validated address which you can
accept or ignore.
Address validation happens automatically when you enter an address into one of the
following entities:
- Accounts
- Contacts
- Leads
- Competitors
- Quotes
- Orders
- Invoices
-
While editing a record or creating a new one, enter the address into the
address fields.
If you are editing a record, you can see if the address is already validated
by looking at the
Validation Status field. It
contains one of these values:
- Cleansed
- The address has been validated.
- Uncleansed
- Address validation was attempted but the address could not be
validated.
- blank
- If the field is blank, address validation has not been
attempted.
Note: Address validation is not available when you create a record using the
Create shortcut at the top of the Microsoft Dynamics
CRM window. To validate
the address of a new record, create the record using the
New button.
-
Click Done.
Important: You must click the Done button in
order for address validation to occur. If you click away from the address
fields pop-up window the address will not be validated.
The validated version of your address is shown, including any corrections
that the address validation service made. If there are multiple addresses
that matched the address information you entered, each matching addresses is
shown.
-
Double-click the address that you want to add to the record. If you do not want
to accept any of the validated addresses, click
Cancel.
The validated version of the address is added to the record. For U.S. addresses, the
RDI and DPV fields indicate whether
the address is a residential address, and whether the address is able to receive
mail.