Upgrading external web services

If you are upgrading from a version prior to 11.0, you should test your external web services to ensure they were upgraded successfully. In most cases external web services will be upgraded without issue, but some external web services may not be successfully updated, including:

  • REST web services that return XML
  • SOAP web services that use WS-Security

If you find that an external web service is not working after upgrading, delete the external web service then recreate it in Management Console by going to Resources > External Web Services.

For SOAP web services, the upgrade process may need to access the WSDL document defined in the external web service. To ensure a successful upgrade, verify that the WSDL is accessible before upgrading.