Installing a License Key

The license key provides access to software pursuant to the terms of your license. It is an encrypted XML file with a file name ending in .key.

Note: When you upgrade an existing Spectrumâ„¢ Technology Platform installation, you may continue to use your existing license key. You do not need to get a new one.

To install a license key:

  1. Locate the email containing your license key that you received from Pitney Bowes.
    Important: You must install the license key within 45 days of receiving it. If you do not you will need to contact Pitney Bowes for another license key.
  2. Copy the .key file to the following directory:


    The license key is applied to your system. There is no need to restart your server.

If there was a problem installing the license key, check the log file in:


Depending on whether the key was processed successfully or there was an error processing the key, the processed key goes into one of these folders:

  • <SpectrumPlatformLocation>\server\app\import\archive\license-keys
  • <SpectrumPlatformLocation>\server\app\import\error\license-keys