Reporting DPV False-Positive Violations

Spectrum Technology Platform indicates a false-positive match via messages in the server log.

Client/server calls throw an exception if a false-positive match occurs. When a DPV fals positive record violation occurs, the server log will say: 

WARN [Log] Seed record violation for S<ZIP, ZIP+4, Address, Unit> ERROR [Log] Feature Disabled: DPU: DPV Seed Record Violation. Seed Code: S<Address, ZIP, ZIP+4, Unit>
Note: If a DPV false positive record is found, the process() method (COM, C++, Java, and .NET) will throw an exception that the feature DPU has been disabled. In C, the processMessage() function will return a non-zero value.

You can report the violation and obtain a restart key by following these steps.

  1. In your browser, go to http://<yourserver>:<port>/<product code>/dpv.jsp. For example, http://localhost:8080/unc/dpv.jsp for Spectrum Universal Address and http://localhost:8080/geostan/dpv.jsp for Enterprise Geocoding.
  2. Enter the mailer's information into each field. The number in parentheses after each field name indicates the maximum length of the field.
  3. Click Submit when you're done. A File Download dialog will appear.
  4. Click Save to save the file to your computer. A Save As dialog will appear.
  5. Specify a file name and location on your local hard drive (for example c:\DPVSeedFile.txt) and click Save.
  6. Review the appropriate USPS information. For a DPV seed violation, review the USPS DPV Product Licensee Performance Requirements document at https://postalpro.usps.com/DPV_LPR.
  7. Contact Precisely Technical Support at support.precisely.com.