Defining Customers, Operators, and BALAs OverviewBefore you can define and run a VeriMove job, you must enter information for each customer, operator, and Broker/Agent/List Administrator (BALA). This chapter describes how to create, edit, and delete customers, operators, and BALAs using the Windows GUI. For instructions on defining customers, operators, and Broker/Agent/List Administrators on IBM i, see the VeriMove User’s Guide for IBM i.Creating a CustomerBefore you can define or run a job, you must set up a unique customer definition. A customer definition contains the information from the USPS Processing Acknowledgment Form (PAF). This form must be filled out by the list owner, NCOALink licensee, and, if applicable, the broker/agent before the mailing list can be processed. You will need a copy of the completed PAF before you perform this procedure. Follow these steps to enter the information from the PAF into the VeriMove system.Editing Customer PropertiesThe USPS uses Customer IDs to audit your mailing process. As a result, you can only change customer properties if a job has not yet been run for that customer. To edit customer properties.Deleting a CustomerThe USPS uses Customer IDs to audit your mailing process. As a result, a customer can be deleted only if a job has not yet been run for that customer. To delete a customer.Creating a Broker/Agent or List AdministratorA broker or agent is a third party who submits a Move Update service request to an NCOALink licensee for a client. The broker/agent receives the updated address files from the NCOALink licensee and returns the address files to the client. A list administrator performs all address list management functions for a client. The list administrator differs from a broker/agent because, unlike a broker/agent, the list administrator does not return updated address files to the client. To add a broker/agent or list administrator:Editing Broker/Agent or List Administrator PropertiesFollow these steps to edit a broker/agent or list administrator.Creating an OperatorVeriMove users who run jobs are referred to as “operators”. To create an operator ID:Editing an OperatorAn operator is a user who runs the job. When you edit an operator ID, any existing job definition that uses the operator ID is automatically updated to reflect the edits you make.Deleting an OperatorWhen you delete an operator ID you are removing all occurrences of that ID. This means that any VeriMove job that used the operator ID will no longer have an operator ID.