Production Environment

Note: These requirements are for a system configuration capable of handling approximately 200 users submitting an average of 100 total Forms or Excel files daily. The actual configuration will differ based on factors such as, for example, peak loads, solution complexity, and amount of data being processed. Please contact your sales representative for system requirements which address the specifics of your use case.

If you are working through a VPN and/or accessing Evolve from a remote location, we recommend an internet speed of at least 10 Mbps (for both download and upload speeds). We also recommend that any latency between your browser and the Evolve server be less than 100 milliseconds. Slower internet connections can cause performance issues and in some cases timeout errors.

The performance of the application on On-Premise and On-Cloud (private cloud) systems will be same, provided the system resources are same and network latency is not a bottle-neck.

Note:

Database details:

  • SQL Server on Azure Virtual Machines allows a customer to run SQL Server inside a virtual machine in the Azure cloud. It is supported with all versions of Evolve, from the first version (20.0) to the most current version.

  • Azure SQL Managed Instance is a collection of system and user databases with a shared set of resources that is lift-and-shift ready. It is supported with Evolve 20.2 and all subsequent versions.

  • Azure SQL Database is built on standardized hardware and software that is owned, hosted, and maintained by Microsoft. Winshuttle does not support it and currently has no plans to support it.

  • If the Evolve DB is on cloud (using Amazon RDS or Azure SQLManaged Instance or SQL Server on Azure Virtual Machines), then we recommend to have Server and Worker machines also on cloud. This will help in reduction of the network latency and improve performance.

Note: The Winshuttle Third-party-product support policy states that when Microsoft or SAP products are in limited/extended support or end-of-life, then Winshuttle products are also in limited support. Hence, customers will not get any code fixes on these product versions from Winshuttle. Customers who need code fixes, will have to upgrade their third-party products and if applicable Winshuttle products (in the case of Foundation 12.x customers will migrate to Evolve) to get code fixes. For more information, see also the Product Availability Matrix and system requirements below.

SAP NetWeaver RFC Library is required to connect Automate Evolve, Studio Manager (Server and Worker), and Studio with SAP. These products fail to connect to the SAP, if the library is not present on the system. Download this library from SAP marketplace: Steps to Download SAP NW RFC SDK files and place it at the required location. (Applicable from version 20.2.9 onwards)

Component Evolve Server Evolve Worker SQL Server
Processor 64 bit 64 bit 64 bit
Core 8 8 16
RAM 16 GB 16 GB 32 GB
Storage 100 GB (free space on the application drive) 100 GB (free space on the application drive) 500 GB (for application data, and log and temporary databases)
OS Windows Server 2019 Windows Server 2016 Windows Server 2019 Windows Server 2016 Windows Server 2019 Windows Server 2016
Network IPV4 IPV4 IPV4
Network Latency between servers less than 1 MS less than 1 MS less than 1 MS
Network Speed (LAN) 1 GBPS 1 GBPS 1 GBPS
Database NA NA

Amazon RDS

Azure SQL Managed Instance

SQL Server on Azure Virtual Machines

SQL Server 2019 (64 bit)SQL Server 2017 (64 bit)Supported with SQL Server Always On

IIS 10.0 NA NA
SAP GUI

770 - patches 1,2,3,4, 5 and 6

760 - patches 1, 2, 3, 4, 5, 6, 7, 8, 9, and 10

750 – patch 10 (Not supported from 20.2.8 onwards)

See Which SAP GUI versions are supported by Winshuttle? for details

770 - patches 1,2,3,4, 5 and 6

760 - patches 1, 2, 3, 4, 5, 6, 7, 8, 9, and 10

750 – patch 10 (Not supported from 20.2.8 onwards)

See Which SAP GUI versions are supported by Winshuttle? for details

NA
.NET Framework 4.8.x 4.8.x NA
Networking TLS 1.0, 1.1, 1.2 TLS 1.0, 1.1, 1.2 TLS 1.0, 1.1, 1.2
Note: A High Availability setup can be created for this application by adding additional nodes and using a network load balancer. We have tested the F5 load balancer and it was successful; other load balancers should also work. We also support the SQL Always On capability of Microsoft SQL Server.

Considerations

  1. The recommendations above will vary based on the complexity of the workflow solutions.

  2. If the number of users or the load increases, the system requirements will also increase.

  3. The storage requirements will increase based on the document size (the size of the Excel File and supporting documents, and/or the size of the Form and its attachments). The storage requirements will also increase according to the complexity of the workflow solution.

  4. SQL server data must be purged or archived at regular intervals to avoid application issues. Based on your usage data, you can determine the frequency with which the SQL server data needs to be purged or archived.

Note: Please contact Winshuttle Customer Support with any questions.

Account Requirements

Accounts Evolve Server
Installation Accounts SQL Server Roles: DB Creator, Security Admin Application DB: DB Owner Server Machine Admin
Application Pool Account Supported: Application Pool Identity, Network System, Custom Account Permissions provided by the installer: Application Folder - Read and Execute Application Log Folder - Read and write Application MSMQ - Receive Message, Peak Message, Receive Journal Message, Get Queue Properties, Set Queue Properties, Get Queue Permissions, Change Queue Permissions, Take Queue Ownership, Write Message. Full Control permission is provided to the local machine Administrators group. Application DB -- WSDBAccessRole and WSDBReportRole Permissions on these roles: WSDB Access Role -- Connect, Select, Execute, Delete, Insert, Update, Create View, View Any Column Encryption Key Definition, View Any Column Master Key DefinitionWSDBReportRole -- Connect, Select, View Any Column Encryption Key Definition, View Any Column Master Key Definition
AccountsEvolve Worker
Installation AccountsSQL Server Roles: DB Creator, Security Admin Application DB: DB Owner Server Machine Admin
Application Pool Account

Supported: Local Service, Network System, Custom Account Permissions provided by the installer: Application Folder -- Read and Execute Application Log Folder -- Read and write Application MSMQ -- Receive Message, Peak Message, Receive Journal Message, Get Properties, Set Properties, Get Permissions, Set Permissions, Take Ownership, and Send Message. Full Control permission is provided to the local machine Administrators group. Application DB -- WSDBAccessRole and WSDBReportRole

Additional Details

Component Evolve Server Evolve Worker SQL Server
Ports

443, 80: By default, we use these ports for HTTPS and HTTP respectively. If we change these ports during the installation of Evolve Server, they must be valid and open.

25, 587: If Exchange is Outlook 2010, 2013 or 2016, we need port 25. If Exchange is Office 365 in the cloud, we need port 587. For Studio, if we use Custom Proxy Settings (Option->Proxy & Email), we will use the port specified there.

3300 – 3399: Use these ports to connect Evolve Worker RFC calls to the SAP server.

135, 2101*, 2103*, 2105*: MSMQ listen and receive messages on these ports.

3300 – 3399: Use these ports to connect Evolve Worker RFC calls to the SAP server.

 

135, 2101*, 2103*, 2105*: MSMQ listen and receive messages on these ports.

1433, 1434: Use these ports to connect to the Database Server from the Evolve Server and/or from the Evolve Worker.
IIS Authentication

For Windows Authentication - Enable Window Authentication and Anonymous

For SAML 2.0 Authentication - Anonymous

For Windows Authentication - Enable Windows Authentication and Anonymous

For SAML 2.0 Authentication - Anonymous

 
Certified SAML types

The current version only supports Azure, Auth0, OKTA, ADFS IDPs.

Google Authentication - Supported from 20.2.8 onwards

The current version only supports Azure, Auth0, OKTA, ADFS IDPs.

Google Authentication - Supported from 20.2.8 onwards

 
Certified OAuth types

The current version only supports Azure, Auth0, OKTA, ADFS IDPs.

Google Authentication - Supported from 20.2.8 onwards

The current version only supports Azure, Auth0, OKTA, ADFS IDPs.

Google Authentication - Supported from 20.2.8 onwards

 
SAP Authentication

SSO authentication:

  • Activate SNC (Kerberos SSO)
  • SAP Enterprise Portal (SP Nego)
  • SAP Trust
  • SAP SAML
  • X.509

Non SSO authentication:

  • SAP Credentials Based
  • SAP Enterprise Portal (User creds)

SSO authentication:

  • Activate SNC (Kerberos SSO)
  • SAP Enterprise Portal (SP Nego)
  • SAP Trust
  • SAP SAML
  • X.509

Non SSO authentication:

  • SAP Credentials Based
  • SAP Enterprise Portal (User creds)
 
Browsers

Edge*, Chrome, Firefox

*Added support for Chromium-based browsers

   
SSL Offloading Supported Supported  
Server Roles and Features

.Net Framework 4.5/4.7/4.8 Features: ASP.NET 4.5/4.7/4.8

MSMQ Server Features:

  • MSMQ Server Core
  • MSMQ Active Directory Domain Services Integration

IIS Features - Web Management Tools:

  • IIS Management Console
  • IIS Management Scripts and Tools
  • IIS Management Services
  • World Wide Web Services

Application Development Features:

  • .NET Extensibility 4.5/4.7/4.8
  • Application Initialization
  • ASP.NET 4.5/4.7/4.8
  • ISAPI Extensions
  • ISAPI Filters

Common HTTP Features:

  • Default Document
  • Directory Browsing
  • HTTP Errors
  • HTTP Redirection
  • Static Content

Health and Diagnostics: 

  • Custom Logging
  • HTTP Logging
  • Logging Tools
  • ODBC Logging
  • Request Monitor
  • Tracing

Performance Features: 

  • Dynamic Content Compression
  • Static Content Compression

Security: 

  • Request Filtering
  • Windows Authentication

Note: We do not disable these features during the uninstall process.

Not applicable

 

 
Third-Party Software

Microsoft SQL Server 2012 Native clientVC++ redistributable. If not already installed, the following VC++ redistribution libraries will be installed with this installer:

  • VC++ 2015-2019 (x64)
  • VC++ 2008 (x64)
  • VC++ 2010 (x64)
  • VC++ 2013 (x64)

Microsoft SQL Server 2012 Native clientVC++ redistributable. If not already installed, the following VC++ redistribution libraries will be installed with this installer:

  • VC++ 2008 (x64)
  • VC++ 2010 (x64)
  • VC++ 2013 (x64)
 
PowerShell 5.1 5.1  
Certificates for HTTPS Personal store and Web store certificates are supported. Domain and Wild card types certificates are supported. Personal store and Web store certificates are supported. Domain and Wild card types certificates are supported.