Managing your EngageOne environment
Best practices for managing your EngageOne and safeguarding your environment.
EngageOne Administration does not, and cannot, provide user interface features for all tasks necessary to completely manage the system performance and security of your EngageOne systems. Guidance is provided throughout this chapter to help you devise the best management practices for your EngageOne systems. Some of the practices incorporate EngageOne Administration features. Other practices require a combination of plan development, installed scripts, and process engineering.
EngageOne Administration includes comprehensive features for:
- creating and organizing folders that will contain templates and Active Content.
- dynamically mapping Designer keys to image resources so that images may be updated without updating every template.
- defining devices for viewing and defining delivery options.
- setting up, configuring, and maintaining EngageOne communities, users, document classes, retention policies, database passwords, product licensing, spell checkers, and system diagnostics.