PDR7704S (z/OS)

For a z/OS installation.

The CPU ID of this system CPU ID does not match the CPU ID in key key1 key2 stored in load module PDRKEY00. Enrichment may not have been installed properly. Contact your installer or Customer Support for a valid key.

What happened: The CPU ID in the EngageOne™ Enrichment key does not match the CPU ID for the system on which EngageOne™ Enrichment is installed. CPU ID indicates the CPU ID for the system and key1 key2 indicates the errant key.

What to do: Find out the correct CPU ID or CPU IDs for your system then contact Technical Support to obtain a valid key for your CPU ID(s). On all platforms you can find the CPU ID on the EngageOne™ Enrichment Report.