How to Update Channel Statistics

In order to update a Channel’s statistics, the Channel must first be configured with a Saved Set and an Export Template. Channel configuration is performed by business administrators.

To update Channel Statistics:

  1. On the Channel Readiness View, update the Channel Statistics by clicking the Channel Information icon next to the Channel’s name. If the Channel is inbound, the Inbound Channel Information icon will appear to the left of the new Channel’s name. If the Channel is outbound, the Outbound Channel Information icon will appear to the right of the new Channel’s name.
  2. A Job Specification window will appear. It displays the repository affected, the Saved Set of records to be validated, the Export Template to use, and the number of record attributes selected. Click the Update Statistics button to update the statistics and return to the Channel Readiness View.
  3. A Confirmation window will appear that asks if EnterWorks should start the Channel Analysis. Select Run to run the Channel Analysis and return to the Channel Readiness View.
  4. A Channel Analysis job will be created and placed in the Job Queue. To view the job’s progress, open the Job Monitor from the Features Sidebar’s System tab or open a Job Monitor Widget in the Dashboard. See Job Monitor.
  5. Upon completion of the Channel Analysis, the Channel Readiness tab must be refreshed to show the Channel Analysis Statistics. Close the Channel Readiness tab and reopen it to display the updated Channel Analysis Statistics.