If you need more help

If you are unable to resolve a problem, a Precisely Technical Support Representative can help guide you to a solution. To open a Support case, go to Customer Support. When you contact Precisely Technical Support, please have the following information ready:

  • A description of the task you were performing.

  • The resulting reports (specifically, the Execution Log and Parameter Record Listing).

Reporting complete details to Technical Support will help you and the technical support representative resolve the problem quickly .

The Website

You can also find out about Precisely software products and services on our website: https://www.precisely.com.