Business Steward Module

The Business Steward Module is a set of features that allow you to identify and resolve exception records. Exception records are records that Spectrum™ Technology Platform could not confidently process and that require manual review by a data steward. Some examples of exceptions are:
  • Address verification failures
  • Geocoding failures
  • Low-confidence matches
  • Merge/consolidation decisions

The Business Steward Module provides a browser-based tool for manually reviewing exception records. Once exception records are manually corrected and approved, they can be reincorporated into your Spectrum™ Technology Platform data quality process.

Many of the actions that take place within the Business Steward Module are reflected in the audit log, a Management Console tool that records user activity. The following actions are included in the log:
  • Adding exceptions in the Write Exceptions stage
  • Deleting exceptions in the Read Exceptions stage and the Business Steward Portal Manage Exceptions page
  • Assigning exceptions in the Business Steward Portal Exception Manager
  • Retrieving exceptions in the Business Steward Portal Exception Editor
  • Updating exceptions in the Business Steward Portal Exception Editor
  • Revalidating exceptions either when clicking Save and Revalidate in the Business Steward Portal Exception Editor

Read more about the audit log in the Spectrum™ Technology Platform Administration Guide for the WebUI.


The Business Steward Module consists of:
  • Exception Monitor—A stage that evaluates records against a set of conditions to determine if the record requires manual review by a data steward. When records meet those conditions, this stage can send an email notifying recipients of the exceptions.
  • Write Exceptions—A stage that writes the exception records to the exception repository. Once exception records are in the exception repository they are available for review by a data steward.
  • Exception Dashboard and Editor—A browser-based tool that displays a dashboard of summary statistics and charts to help you understand the kinds of exceptions that occur in your data. It is also an editor that allows you to modify exception records and approve them for reprocessing.
  • Manage Exceptions—A browser-based tool that enables you to review and manage exception record activity for all users.
  • Data Quality Performance—A browser-based tool that provides information on trends within your exception records and enables you to identify key performance indicators and send notifications when certain conditions have been met.
  • Read Exceptions—A stage that reads records from the exception repository into a dataflow. This stage allows you to reprocess exception records that have been corrected by a data steward.