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Event Monitor
Events related to the document cycle and administration, these are captured throughout the system and sent to the Event Monitor.
EngageOne Notifications

EngageOne Server overview
EngageOne Administration is used to configure and manage operating modes and user roles.
Getting started
Information on creating and configuring communities, running the EngageOne Server Admin and common features available in the web application.
Template management
Template management allows you to create and organize folders that contain templates and Active Content, created in Designer and imported into EngageOne.
External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Delivery management
Before you can use a template in EngageOne Administration you must define a device for viewing and define at least one delivery option.
Community Administration
Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.
System administration
As an EngageOne Server system administrator you will be responsible for configuration, diagnostics and account activities.
Event Monitor
Events related to the document cycle and administration, these are captured throughout the system and sent to the Event Monitor.
- Event Monitor
- EngageOne Notifications
- EngageOne events
- Event Monitor tables
- Event configuration
- Logging events
- Attachment conversion process
  Events related to the attachment conversion process are logged and can be viewed in the event monitor.
Batch processing
Process accumulated requests from EngageOne Interactive, or process your own multiple or individual files, in a scheduled, or ad hoc manner.
Managing your EngageOne environment
Best practices for managing your EngageOne and safeguarding your environment.
EngageOne Server system monitoring
This section describes how to monitor the EngageOne Server system.
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EngageOne Notifications

EngageOne version 4.4 introduced a new feature called Notifications. There are similarities between Notifications and the Event Monitor, but each has a distinct purpose.

The primary purpose of the Event Monitor is to log information about a wide range of events that occur within the system. This information can be used for reporting, auditing and diagnostic purposes. The Event Monitor is highly configurable, and it is possible to create custom event sinks to handle specific events. The Event Monitor should be used where the main requirement is for capturing system information for later analysis.

Notifications are designed to enable system-to-system integration via an industry standard message queuing infrastructure. EngageOne generates notification messages at key points in the life cycle of a communication, and publishes the notifications to a message queue. An external system can consume messages from the queue and take appropriate actions, such as updating the status of a customer record to show that a letter has been sent. The Notifications mechanism is relatively lightweight and it should be used when the primary requirement is for real-time communication of business-related events to another system.