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Template management
Template management allows you to create and organize folders that contain templates and Active Content, created in Designer and imported into EngageOne.
Working with EngageOne Video

EngageOne Server overview
EngageOne Administration is used to configure and manage operating modes and user roles.
Getting started
Information on creating and configuring communities, running the EngageOne Server Admin and common features available in the web application.
Template management
Template management allows you to create and organize folders that contain templates and Active Content, created in Designer and imported into EngageOne.
- About template management
- Folder management
  You can define an unlimited number of folders for templates, Active Content, and Message Content.
- Effective dates and withdrawn dates
  Effective date and withdrawn date information is associated with each template version as metadata. When you import a template for the first time (version 1.0), the default value for effective date and withdrawn date is blank. If no effective and withdrawn date are defined, new templates will inherit the properties of the parent folder.
- Spell Checker
  Configure how the spell checker works in EngageOne Interactive by selecting one of the options from the General tab.
- Document Classes
  Use document classes to define metadata fields, associate metadata fields to a template with values for the fields, and search for templates using metadata. EngageOne Interactive and web services support search using metadata fields.
- Working with templates
- Message Content management
- Active Content management
- Working with EngageOne Video
  - Video link tracking
- Working with EngageOne Communicate
External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Delivery management
Before you can use a template in EngageOne Administration you must define a device for viewing and define at least one delivery option.
Community Administration
Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.
System administration
As an EngageOne Server system administrator you will be responsible for configuration, diagnostics and account activities.
Event Monitor
Events related to the document cycle and administration, these are captured throughout the system and sent to the Event Monitor.
Batch processing
Process accumulated requests from EngageOne Interactive, or process your own multiple or individual files, in a scheduled, or ad hoc manner.
Managing your EngageOne environment
Best practices for managing your EngageOne and safeguarding your environment.
EngageOne Server system monitoring
This section describes how to monitor the EngageOne Server system.
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Working with EngageOne Video

EngageOne can optionally be integrated with EngageOne Video so as to send communications that contain personalized video links.

To make use of this feature your connection to EngageOne Video must first be established.

Refer to the "EngageOne Installation Guide" for configuring the connection to EngageOne Video.

Then, EngageOne's use of specific video projects must be configured in EngageOne Video.

Provide the following information to software.support@precisely.com for each video project that your EngageOne installation is going to consume:

environment - EngageOne Video environment. For example, prod, preprod, euprod.
system - Name representing the EngageOne installation that will use the video project. For example, "EngageOne".
category - (optional) Name that categorizes the video project. For example, "Promotional".
validFrom - (optional) Start date and time when the video project will be available to EngageOne.
validTo - (optional) End date and time when the video project will stop being available to EngageOne.
urlPattern - Format of the URL that will be inserted into communications created by EngageOne.
The urlPattern must contain a token of the format {uid} indicating where the unique identifier that personalizes the video will be inserted.
For example, https://preprod.rtcvid.net/billexplainer/embed-iframe.php?uid={uid}.
projectName - Name of the video project. For example, "BillExplainer".
projectDescription - (optional) Description of the video project.

Once the video project usage configuration has been applied to EngageOne Video, template managers can select from a list of available video projects in the Template Management area of the Compose application. See "Video management" in the Compose User's Guide for details on how template managers can configure templates to contain personalized video links.