Home
Community Administration
Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.
Spell checker management
Dictionaries are automatically loaded during the EngageOne™ installation process and spell check management allows you to configure how you want these to be used.

Overview
Configure and manage operating modes and user roles.
Getting started
Information on creating and configuring communities, running the EngageOne™ Server Administration and common features available in the web application.
Template management
Template management allows you to create and organize folders that contain templates and Active Content, created in EngageOne™ Designer and imported into EngageOne™.
External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Delivery management
Before you can use a template in EngageOne™ Administration you must define a device for viewing and define at least one delivery option.
Community Administration
Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.
- Document class management
  Document classes define the metadata associated with the folders and templates.
- Retention policy rules
  Retention policies define the time frame that a template or Active Content stored in a specific folder can be moved or deleted from the repository. If you are deploying new templates regularly, consider using retention policies as a means of managing your template usage and controlling disk space.
- Retention rules run rate
  To define how often the retention policy should run you must modify the respective settings in the config-settings.xml file.
- Retention history
  You can view retention rule activity for templates and Active Content within a time period specified.
- Spell checker management
  Dictionaries are automatically loaded during the EngageOne™ installation process and spell check management allows you to configure how you want these to be used.
- Data map management
  Data maps are created by importing data map files into EngageOne™ Server using the Data Map tab on the Community Administration tab. Create map files using an XML editor of your choice. After you import a data map, you can later update it or export it out to an XML file on your network.
- EngageOne™ Communicate Integration
- EngageOne™ Vault Databases
  The assignment of EngageOne™ Vault databases for use in the current communities.
- Diagnostics
System administration
As an EngageOne™ Server system administrator you will be responsible for configuration, diagnostics and account activities.
Event Monitor
Events related to the document cycle and administration, these are captured throughout the system and sent to the Event Monitor.
Batch processing
Process accumulated requests from EngageOne™ Interactive, or process your own multiple or individual files, in a scheduled, or ad hoc manner.
Managing your EngageOne™ environment
Best practices for managing your EngageOne™ and safeguarding your environment.
EngageOne™ Server system monitoring
This section describes how to monitor the EngageOne™ Server system.
Notices

Spell checker management

Dictionaries are automatically loaded during the EngageOne™ installation process and spell check management allows you to configure how you want these to be used.

You can select a dictionary language and display either a list of abbreviations, or additional words. These can be supplemented as required.

If you add a new word to the dictionary and the spell checker finds this word then the word is flagged as correctly spelled. A front-office user can only carry out a spell check on editable text.

You can also add an alternative to a regular word, for example, a common misspelling of that word, or one that is a regional variation. In such a case you enter the “correct” word for your dictionary first, leave a space and follow it on the same line with the “incorrect variation”. If the spell checker finds the second (incorrect) word it will automatically be replaced with the “correct” one.

You can import new dictionaries if they have been updated and need to be replaced. You can export a dictionary, for example, if you need to send it to EngageOne Support, or you might use this option to migrate a dictionary to a new environment. An imported dictionary is specific to the current community.

Dictionaries are community specific, so if you modify abbreviations or add additional words, those changes only affect the current community. When you create a new community the default dictionary is associated with that community.

From the Community Administration tab click Spell Checker Management.
Highlight the language you want to work with.
Select one of these list types.
- Additional words
- Abbreviations
Insert a space in the list as appropriate, for example, press Return at the end of the word after which you want to place the item. Type in an entry to add it to the dictionary. Type in two words with a space in between to set the first word as an alternative to the second. See below for an example.
Click Save.
The list is alphabetized automatically.
To import a dictionary file, click Import.
Select the check box to overwrite existing entries. Browse for the file to import and click OK.
To export a dictionary file, click Export.
Select a location for download and click Save.
To delete an entry, select it and click Delete.