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Community Administration
Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.
EngageOne™ Communicate Integration

Overview
Configure and manage operating modes and user roles.
Getting started
Information on creating and configuring communities, running the EngageOne™ Server Administration and common features available in the web application.
Template management
Template management allows you to create and organize folders that contain templates and Active Content, created in EngageOne™ Designer and imported into EngageOne™.
External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Delivery management
Before you can use a template in EngageOne™ Administration you must define a device for viewing and define at least one delivery option.
Community Administration
Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.
- Document class management
  Document classes define the metadata associated with the folders and templates.
- Retention policy rules
  Retention policies define the time frame that a template or Active Content stored in a specific folder can be moved or deleted from the repository. If you are deploying new templates regularly, consider using retention policies as a means of managing your template usage and controlling disk space.
- Retention rules run rate
  To define how often the retention policy should run you must modify the respective settings in the config-settings.xml file.
- Retention history
  You can view retention rule activity for templates and Active Content within a time period specified.
- Spell checker management
  Dictionaries are automatically loaded during the EngageOne™ installation process and spell check management allows you to configure how you want these to be used.
- Data map management
  Data maps are created by importing data map files into EngageOne™ Server using the Data Map tab on the Community Administration tab. Create map files using an XML editor of your choice. After you import a data map, you can later update it or export it out to an XML file on your network.
- EngageOne™ Communicate Integration
  - Retrieve EngageOne™ Communicate account credentials
  - Integrating with an EngageOne™ Communicate team
- EngageOne™ Vault Databases
  The assignment of EngageOne™ Vault databases for use in the current communities.
- Diagnostics
System administration
As an EngageOne™ Server system administrator you will be responsible for configuration, diagnostics and account activities.
Event Monitor
Events related to the document cycle and administration, these are captured throughout the system and sent to the Event Monitor.
Batch processing
Process accumulated requests from EngageOne™ Interactive, or process your own multiple or individual files, in a scheduled, or ad hoc manner.
Managing your EngageOne™ environment
Best practices for managing your EngageOne™ and safeguarding your environment.
EngageOne™ Server system monitoring
This section describes how to monitor the EngageOne™ Server system.
Notices

EngageOne™ Communicate Integration

From EngageOne™ Administration, you can:

create a connection to your EngageOne™ Communicate account, refer to Retrieve EngageOne™ Communicate account credentials. Contact your support team for details on account registration if you do not already have an EngageOne™ Communicate account.
import Communicate templates, refer to Template operations, for further information. Use either the Add from EngageOne Communicate or EngageOne Communicate at Root option depending on where the template is to be imported in your admin folder structure.
generate responsive communications using templates imported from EngageOne™ Communicate using EngageOne™ Server's high speed batch processing capabilities to make the generated responsive emails content available to EngageOne™ Deliver for onward delivery. Refer to About delivery management and Batch processing for detailed information. For detailed information about EngageOne™ Compose integrated features refer to the EngageOne™ Communicate/Compose Integrated features guide available on: https://support.precisely.com/products/engageone-compose/