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Delivery management
Before you can use a template in EngageOne™ Administration you must define a device for viewing and define at least one delivery option.
About delivery management

Overview
Configure and manage operating modes and user roles.
Getting started
Information on creating and configuring communities, running the EngageOne™ Server Administration and common features available in the web application.
Template management
Template management allows you to create and organize folders that contain templates and Active Content, created in EngageOne™ Designer and imported into EngageOne™.
External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Delivery management
Before you can use a template in EngageOne™ Administration you must define a device for viewing and define at least one delivery option.
Community Administration
Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.
System administration
As an EngageOne™ Server system administrator you will be responsible for configuration, diagnostics and account activities.
Event Monitor
Events related to the document cycle and administration, these are captured throughout the system and sent to the Event Monitor.
Batch processing
Process accumulated requests from EngageOne™ Interactive, or process your own multiple or individual files, in a scheduled, or ad hoc manner.
Managing your EngageOne™ environment
Best practices for managing your EngageOne™ and safeguarding your environment.
EngageOne™ Server system monitoring
This section describes how to monitor the EngageOne™ Server system.
Notices

About delivery management

Once the devices have been received you can create delivery channels and delivery options. Delivery options define how a device should be used, for instance, they provide a method to group one or more delivery channels into a single delivery choice that can be selected by the front-office user. Supported delivery channels include; local print, batch print, archive, fax, EngageOne™ Deliver, and e-mail. This provides automatic carbon copy processing using recipients, meaning that the front-office user need only select one delivery choice and carbon copies can automatically be created and delivered.

Delivery management also requires output variables, which are used to pass data from the input data stream to the output infrastructure.

The diagram below shows the delivery channel architecture.