Compatibility modes

Compatibility modes determine the processing options used to compose your final communication. When defining your delivery channel, you can associate the following compatibility modes:
  • Express Batch - can improve NA batch performance; in this mode, NA batch skips additional configurations provided by Engage One Server during delivery channel definition, thus reducing I/O operations.
  • Default Batch - allows for the full set of configuration options allowed during delivery channel definition.
  • Express Immediate - is used in an On-Demand setting to deliver communications in real-time. This compatibility mode has limited configuration options to allow for increased performance.
  • Default Immediate - allows for the full set of configuration options allowed during delivery channel definition.
It is important to be aware that although your delivery channel may be assigned to an 'Express' type compatibility mode; you must also take into account:
  • The compatibility modes of the delivery channels that form the delivery option associated to your template.
  • Whether the template has the Express Batch option set in EngageOne™ Designer.

Express Batch composition is in force when:

  • The imported template is Express Batch enabled, refer to Express Batch and the EngageOne™ Designer User's Guide for further information.
  • An Express Batch compatible delivery option is associated with the template. Refer to Delivery options for further information.

Express Immediate composition is in force when:

  • Express Batch is disabled for the imported template, refer to the EngageOne™ Designer User's Guide for further information.
  • An Express Immediate compatible delivery option is associated with the template. Refer to Delivery options for further information.