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Template management
Template management allows you to create and organize folders that contain templates and Active Content, created in EngageOne™ Designer and imported into EngageOne™.
Active Content management

Overview
Configure and manage operating modes and user roles.
Getting started
Information on creating and configuring communities, running the EngageOne™ Server Administration and common features available in the web application.
Template management
Template management allows you to create and organize folders that contain templates and Active Content, created in EngageOne™ Designer and imported into EngageOne™.
- About template management
- Folder management
  You can define an unlimited number of folders for templates, Active Content, and Message Content.
- Effective dates and withdrawn dates
  Effective date and withdrawn date information is associated with each template version as metadata. When you import a template for the first time (version 1.0), the default value for effective date and withdrawn date is blank. If no effective and withdrawn date are defined, new templates will inherit the properties of the parent folder.
- Spell Checker
  Configure how the spell checker works in EngageOne™ Interactive by selecting one of the options from the General tab.
- Document Classes
  Use document classes to define metadata fields, associate metadata fields to a template with values for the fields, and search for templates using metadata. EngageOne™ Interactive and web services support search using metadata fields.
- Working with templates
- Message Content management
- Active Content management
- Working with EngageOne™ Video
- Working with EngageOne™ Communicate
External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Delivery management
Before you can use a template in EngageOne™ Administration you must define a device for viewing and define at least one delivery option.
Community Administration
Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.
System administration
As an EngageOne™ Server system administrator you will be responsible for configuration, diagnostics and account activities.
Event Monitor
Events related to the document cycle and administration, these are captured throughout the system and sent to the Event Monitor.
Batch processing
Process accumulated requests from EngageOne™ Interactive, or process your own multiple or individual files, in a scheduled, or ad hoc manner.
Managing your EngageOne™ environment
Best practices for managing your EngageOne™ and safeguarding your environment.
EngageOne™ Server system monitoring
This section describes how to monitor the EngageOne™ Server system.
Notices

Active Content management

Public Active Content that is published independently must be imported into an Active Content folder. If Active Content was published independently in EngageOne™ Designer it must be imported into an Active Content folder. Private Active Content (used by a single template design) is included when you publish resources for EngageOne™. For more detailed information about Active Content and how it is used, see the "EngageOne™ Designer User’s Guide".

You can cut and paste Active Content from one Active Content folder to another folder. You cannot copy Active Content. You can also delete Active Content if it is not referenced by a work item or template. Active Content items that have been moved or deleted are shown in the history log. You can export all public Active Content from the content repository for diagnostic purposes as well as migrate to a new content repository. When you export public Active Content, you can select the Active Content to export (or all), and provide the fully qualified path and filename for the exported Active Content. The export process creates a valid Active Content zip file which includes creation of the Active Content metafile. You can work with document classes, access rights, delivery options, retention rules and versions associated with Active Content. The document class controls are disabled for Message Content. This is handled in the same way as for templates.

See Working with templates for details about these tabs: General, Access Rights, Delivery Options, Retention Rules, Resources, and Version.