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Awaiting Delivery
Lists all documents that have been submitted for delivery but have not been delivered.
Previewing communications on Awaiting Delivery

EngageOne Compose
Create customized communications based on templates for optional review and approval using predefined workflows.
Tasks
Participate in predefined processes that manage the lifecycle of communications from design to delivery using predefined workflows.
Communications
A communication is created from a template and delivered to your customer at the end of the communication's life-cycle.
Templates
Templates are used as a base to create your final customer communication.
Editing and confirming data
Where data is pushed through the system, you may need to verify for the accuracy of pre-populated data, or enter missing data before the communication is edited.
Editing communications
Editing options allowing for creating and edit your customer communication using the selected template.
Selecting delivery options
Delivery options can be made up of one or more delivery channels and are configured by your EngageOne administrator.
Awaiting Delivery
Lists all documents that have been submitted for delivery but have not been delivered.
Search Archive
The Search Archive pane allows you to search documents from a selected database and view them based on communication type or month.
Design Review and Approval
Design Review and Approval provides a framework to ensure new and existing templates and active content are subject to quality control as part of a structured review and approval process.
Workflow and template management
This section describes the management of workflow and template processes.
Administration
Systems Administration and Community Administration options.
Asset promotion
Asset Promotion facilitates the promotion of assets between a test, staging and a production environments.
Copyright

Previewing communications on Awaiting Delivery

If a communication has an immediate print delivery option, you can preview the communication before delivering it.

To preview a communication:

Click on the View Communications link in the Details panel.

To preview and deliver a communication:

Select the communication you wish to preview.
The Task window will open and display the information about the communication.
Click View and confirm manual delivery.
A window displaying a preview of the document will open.
If you are happy with the communications preview you can select Confirm Delivery to deliver the document to the printer.
To view the document externally, click Open in external reader.