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Managing your EngageOne™ environment
Best practices for managing your EngageOne™ and safeguarding your environment.
Tuning the system for performance
Database connection pooling

Overview
Configure and manage operating modes and user roles.
Getting started
Information on creating and configuring communities, running the EngageOne™ Server Administration and common features available in the web application.
Template management
Template management allows you to create and organize folders that contain templates and Active Content, created in EngageOne™ Designer and imported into EngageOne™.
External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Delivery management
Before you can use a template in EngageOne™ Administration you must define a device for viewing and define at least one delivery option.
Community Administration
Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.
System administration
As an EngageOne™ Server system administrator you will be responsible for configuration, diagnostics and account activities.
Event Monitor
Events related to the document cycle and administration, these are captured throughout the system and sent to the Event Monitor.
Batch processing
Process accumulated requests from EngageOne™ Interactive, or process your own multiple or individual files, in a scheduled, or ad hoc manner.
Managing your EngageOne™ environment
Best practices for managing your EngageOne™ and safeguarding your environment.
EngageOne™ Server system monitoring
This section describes how to monitor the EngageOne™ Server system.
Notices

Database connection pooling

The default database connection pool values are tuned to a scenario of 250 concurrent users per node (see Configure Connection Thresholds section ). Database connection pool tuning may improve overall system performance. See the “Connection Pool (CP) Sizing” section in the following properties files:

${core.install.dir}\conf
- engageoneDS.properties
- jackrabbitDS.properties
- flowableDS.properties
${composition.install.dir}\conf
- engageoneDS.properties

These files contain specific recommendations and best practices. Pay special attention to the inline documentation as any adjustments to this pool should be made with the entire system in mind.