Managing disk space
As with any application you must monitor and assess your EngageOne™ disk space regularly. Make best use of disk space using the provided Administration features and scripts.
If you deploy new templates regularly, implement a process to manage your templates. Consider your business needs and use a combination of the following actions to implement your disk space management policy.
Comprehensive disk space management includes these activities.
| Activity | Description |
|---|---|
| Batch purging | Validate and purge work items
after running batch jobs and immediate composition requests. For example,
purge the previous day’s work items every day at the start of the
next day’s job. For information about configuring batch working directories, see Batch work directories and clean-up. |
| Cache management |
The Interactive Editor ActiveX and Desktop App use a caching mechanism to manage resources in publications and documents. While caching resources when previewing a publication in EngageOne™ Designer does not result in huge performance benefit, it assumes significance whether the Interactive Editor(s) are used in EngageOne™ Interactive. For detailed information, see Client cache management. |
| DCA incident archive management | The DCA
incident archive is a means of collecting information about potential issues
during document composition. DCA incident archives can be deleted after they have been reviewed and considered for possible reasons of document composition failure. For detailed information, see Document Composition Adapter. |
| Retention policies | Use retention policies to notify users when templates controlled by retention rules have expired, move expired templates to a pre-defined folder, and delete older template versions. Consider how often the retention policy will run and what time of the day the retention policy should be started. |
| Template version management | For batch processing, remove all previous template versions including the related physical files in the repository.Warning: Never manually delete any files in the active-drive or records from the database. Use the purge and clean-up utilities provided. |
| Back-up and restore | EngageOne™
Interactive does not perform backups for any of the system components. All
backups and recoveries must be scheduled and performed by the EngageOne™ system administrator. For detailed information, see Backup and restore. |