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Managing your EngageOne™ environment
Best practices for managing your EngageOne™ and safeguarding your environment.
Tuning the system for performance
JMS queue pooling

Overview
Configure and manage operating modes and user roles.
Getting started
Information on creating and configuring communities, running the EngageOne™ Server Administration and common features available in the web application.
Template management
Template management allows you to create and organize folders that contain templates and Active Content, created in EngageOne™ Designer and imported into EngageOne™.
External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Delivery management
Before you can use a template in EngageOne™ Administration you must define a device for viewing and define at least one delivery option.
Community Administration
Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.
System administration
As an EngageOne™ Server system administrator you will be responsible for configuration, diagnostics and account activities.
Event Monitor
Events related to the document cycle and administration, these are captured throughout the system and sent to the Event Monitor.
Batch processing
Process accumulated requests from EngageOne™ Interactive, or process your own multiple or individual files, in a scheduled, or ad hoc manner.
Managing your EngageOne™ environment
Best practices for managing your EngageOne™ and safeguarding your environment.
EngageOne™ Server system monitoring
This section describes how to monitor the EngageOne™ Server system.
Notices

JMS queue pooling

The composition bundle manages the asynchronous process with a Java Messaging Service (JMS) queue. Increasing the JMS listener count may improve overall throughput of the composition process.

The listener count configuration is not available in the deploy.properties file. Rather, after the install and configure process:

Open the ${composition.install.dir}\conf\viewpoint.properties file.
Modify the ${composition.jms.listener.count} property.
Stop and restart the composition bundle service.

Attention: When increasing this value, an associated adjustment must be made to the database connection pool. See recommendations in ${composition.installdir}\engageoneDS.properties file. If the connection pool is not adjusted accordingly you may experience system errors as the connection pool is too small to handle all the parallel listeners.