Updating an expired password

The application checks for expired passwords each day. The password is expired when the user’s last password modified date, subtracted from the system date, is more than the value specified in the vendor’s password expiry field. The system then sets the user’s renew password field to “1”. When a user tries to log in, EngageOne Deliver checks the value of this field and if the value is “1”, it requires the user to renew the password.

1. When you log in with an expired password, EngageOne Deliver will redirect you to the Password Update page.
2. Enter the Current Password and the New Password and Confirm Password fields.
3. Click Save to update your password or click Cancel to exit EngageOne Deliver and update later.
4. Once the new password has been saved, you will be redirected to the Home Page with a message “Password is updated successfully”.