Configuring common email addresses

Share email address definitions for Message Header settings as follows:

  • From Address and Reply-To Address
  • Return-path Address and Errors-to Address

From Address or Reply-to addresses cannot share the same values as the Return-path Address and Errors-to addresses. This is because Return-path Addressand Errors-to addresses are exclusively defined to receive delivery status notifications as opposed to messages generated by end users.

Return-path Address and Errors-to addresses indicate the email address where delivery status notifications are normally directed. Configure an EngageOne™ Deliver Inbound Profile for these addresses with Workflow Bounce enabled. This ensures that delivery status notifications will be processed correctly and reports based on outbound_messages will reflect bounced messages correctly.