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EngageOne Compose
Create customized communications based on templates for optional review and approval using predefined workflows.
Finding, organizing and selecting
EngageOne Compose provides facilities to help you create documents quickly and efficiently.
Working with the calendar control

EngageOne Compose
Create customized communications based on templates for optional review and approval using predefined workflows.
- Overview
- Getting started
- The Home page
- Finding, organizing and selecting
  EngageOne Compose provides facilities to help you create documents quickly and efficiently.
- Roles and responsibilities
  This section identifies the roles and responsibilities of users who access EngageOne Compose.
Tasks
Participate in predefined processes that manage the lifecycle of communications from design to delivery using predefined workflows.
Communications
A communication is created from a template and delivered to your customer at the end of the communication's life-cycle.
Templates
Templates are used as a base to create your final customer communication.
Editing and confirming data
Where data is pushed through the system, you may need to verify for the accuracy of pre-populated data, or enter missing data before the communication is edited.
Editing communications
Editing options allowing for creating and edit your customer communication using the selected template.
Selecting delivery options
Delivery options can be made up of one or more delivery channels and are configured by your EngageOne administrator.
Awaiting Delivery
Lists all documents that have been submitted for delivery but have not been delivered.
Search Archive
The Search Archive pane allows you to search documents from a selected database and view them based on communication type or month.
Design Review and Approval
Design Review and Approval provides a framework to ensure new and existing templates and active content are subject to quality control as part of a structured review and approval process.
Workflow and template management
This section describes the management of workflow and template processes.
Administration
Systems Administration and Community Administration options.
Asset promotion
Asset Promotion facilitates the promotion of assets between a test, staging and a production environments.
Copyright

Working with the calendar control

Working with the calendar control

Certain entry fields in the system require date input. To assist with this type of data entry a calender control is provided. Keyboard shortcuts can be used to access and navigate this control quickly without the aid of a mouse.

Calendar control keyboard shortcuts


Shortcut	Action
Opened date view pop-up
Left arrow	highlights previous day
Right arrow	highlights next day
Up arrow	highlights same day from the previous week
Down arrow	highlights same day from the next week
ctrl + left arrow	navigates to previous month
ctrl + right arrow	navigates to next month
ctrl + up arrow	navigates to previous view
ctrl + down arrow	navigates to next view
Home	highlights first day of the month
End	highlights last day of the month
Enter	if in Month view selects the highlighted day. In other views navigates to a lower view
Esc	Closes open date picker
Closed pop-up
alt + down arrow	Opens pop-up
alt + up arrow	closes the popup