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External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Using key maps
Updating

Overview
Configure and manage operating modes and user roles.
Getting started
Information on creating and configuring communities, running the EngageOne™ Server Administration and common features available in the web application.
Template management
Template management allows you to create and organize folders that contain templates and Active Content, created in EngageOne™ Designer and imported into EngageOne™.
External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Delivery management
Before you can use a template in EngageOne™ Administration you must define a device for viewing and define at least one delivery option.
Community Administration
Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.
System administration
As an EngageOne™ Server system administrator you will be responsible for configuration, diagnostics and account activities.
Event Monitor
Events related to the document cycle and administration, these are captured throughout the system and sent to the Event Monitor.
Batch processing
Process accumulated requests from EngageOne™ Interactive, or process your own multiple or individual files, in a scheduled, or ad hoc manner.
Managing your EngageOne™ environment
Best practices for managing your EngageOne™ and safeguarding your environment.
EngageOne™ Server system monitoring
This section describes how to monitor the EngageOne™ Server system.
Notices

Updating

If the target directory is defined, it will be read only. The update will add additional key map keys and images to the selected key map.

To update a key map:

From the External Files tab the Key map tab is active by default
After highlighting the required key map in the list view, click the icon.
The Update Key Map dialog is displayed. You cannot change the key map name here.
Click Choose a file and select the required key map zip file. Alternatively you can drag and drop the key map zip file to the indicated area.
If the Target Directory is not defined you can enter where to store the image file.
Click Import to upload the selected zip file.