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External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Using RTF files

Overview
Configure and manage operating modes and user roles.
Getting started
Information on creating and configuring communities, running the EngageOne™ Server Administration and common features available in the web application.
Template management
Template management allows you to create and organize folders that contain templates and Active Content, created in EngageOne™ Designer and imported into EngageOne™.
External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Delivery management
Before you can use a template in EngageOne™ Administration you must define a device for viewing and define at least one delivery option.
Community Administration
Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.
System administration
As an EngageOne™ Server system administrator you will be responsible for configuration, diagnostics and account activities.
Event Monitor
Events related to the document cycle and administration, these are captured throughout the system and sent to the Event Monitor.
Batch processing
Process accumulated requests from EngageOne™ Interactive, or process your own multiple or individual files, in a scheduled, or ad hoc manner.
Managing your EngageOne™ environment
Best practices for managing your EngageOne™ and safeguarding your environment.
EngageOne™ Server system monitoring
This section describes how to monitor the EngageOne™ Server system.
Notices

Using RTF files

RTF Files are used to include external content from RTF documents during composition of a document. When a template, or Active Content that contains an RTF file is imported and the RTF file does not exist in the system for the current community, an empty RTF file will be created with the given RTF file name. In this case you will need to use the Update option to import the RTF file to the map to define the target directory.

RTF Files list – displays list of defined RTF files for the current community. Refer to the image below.

Name – the name of uploaded RTF files.
Target Directory – the path on your server where the RTF files are uploaded.

RTF Files details pane - displays information on the selected RTF file in the RTF File list. Refer to the image below.

Name - the name can be edited. If the RTF file is referenced by a template, or Active Content, the link may be broken and the template or Active Content will become incomplete.