Overview
Configure and manage operating modes and user roles.
Getting started
Information on creating and configuring communities, running the EngageOne™ Server Administration and common features available in the web application.
Template management
Template management allows you to create and organize folders that contain templates and Active Content, created in EngageOne™ Designer and imported into EngageOne™.
External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Delivery management
Before you can use a template in EngageOne™ Administration you must define a device for viewing and define at least one delivery option.
Community Administration
Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.
System administration
As an EngageOne™ Server system administrator you will be responsible for configuration, diagnostics and account activities.
Event Monitor
Events related to the document cycle and administration, these are captured throughout the system and sent to the Event Monitor.
Batch processing
Process accumulated requests from EngageOne™ Interactive, or process your own multiple or individual files, in a scheduled, or ad hoc manner.
Managing your EngageOne™ environment
Best practices for managing your EngageOne™ and safeguarding your environment.
EngageOne™ Server system monitoring
This section describes how to monitor the EngageOne™ Server system.
Notices

Bundles

To configure the login session idle time or maximum session time through the bundles:

Go to the deploy.properties file in install folder
Edit the file
Uncomment security.max.idle.time property and set the value.
Uncomment security.max.session.time property set the value.
Re-configure primary Security bundle and Core/Composition bundles on each node in the cluster.

Both properties are optional and do not have to be changed together. The commented property remains default value.

The Maximum Idle Time attribute accepts a value (in minutes) equal to the maximum amount of time of inactivity before a session expires and the user must reauthenticate. Enter a value of 1 or higher, the default is 30.

The Maximum Session Time attribute accepts a value (in minutes) equal to the maximum number of minutes that a session can remain active before a user is required to re-authenticate, the default is 480.

Note: A recommendation to balance security and convenience requirements would be to set the “Max Session Time” interval to a relatively higher value, and the “Max Idle Time” interval to a lower value.