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EngageOne™ Server Administration Help
  1. Home
  2. Managing your EngageOne™ environment

    Best practices for managing your EngageOne™ and safeguarding your environment.

  3. Tuning the system for performance

  4. Java memory tuning
  5. Additional resources for JVM tuning

  • Overview

    Configure and manage operating modes and user roles.

  • Getting started

    Information on creating and configuring communities, running the EngageOne™ Server Administration and common features available in the web application.

  • Template management

    Template management allows you to create and organize folders that contain templates and Active Content, created in EngageOne™ Designer and imported into EngageOne™.

  • External File management

    External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.

  • Delivery management

    Before you can use a template in EngageOne™ Administration you must define a device for viewing and define at least one delivery option.

  • Community Administration

    Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.

  • System administration

    As an EngageOne™ Server system administrator you will be responsible for configuration, diagnostics and account activities.

  • Event Monitor

    Events related to the document cycle and administration, these are captured throughout the system and sent to the Event Monitor.

  • Batch processing

    Process accumulated requests from EngageOne™ Interactive, or process your own multiple or individual files, in a scheduled, or ad hoc manner.

  • Managing your EngageOne™ environment

    Best practices for managing your EngageOne™ and safeguarding your environment.

    • Managing disk space
    • System performance recommendations
    • Tuning the system for performance

      • Java memory tuning
        • Tuning recommendations
        • Additional resources for JVM tuning

      • Database connection pooling

      • JMS queue pooling

      • Session Management
      • doc1gen tuning

      • LDAP to database sync

      • EngageOne™ Notifications
      • SOAP API

    • System interactions and problem solving
    • Monitoring the Interactive Editor's WebSocket connections

  • EngageOne™ Server system monitoring

    This section describes how to monitor the EngageOne™ Server system.

  • Notices

Additional resources for JVM tuning

For additional information on JVM tuning please see these resources.

  • JVM options
    • https://docs.oracle.com/en/java/javase/11/tools/index.html

  • JVM performance consideration and heap sizing
    • https://docs.oracle.com/en/java/javase/11/gctuning/index.html

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