EngageOne™ Interactive

EngageOne™ Interactive is a stand-alone front office application delivered with the EngageOne™ product. It provides a browser-based interface for front-office users to create customized documents. The Web client can support a widely distributed user base, including remote users.

In many cases however, a custom designed application might be more appropriate for addressing your own business needs. Using the Web Services interface you can achieve seamless integration between EngageOne™ and your existing business systems, creating your own application that will replace the sample one provided.

After logging in to EngageOne™, front-office users will create a customer document based on a template chosen from the template repository (designed by the template designer). The Interactive Editor provides the interface for data prompting, optional content selection, and secured free form editing. See the EngageOne™ Programmer’s Reference Guide for more details about the Interactive Editor.

Work can be created, saved, retrieved and reassigned in the work queue process. Once completed, the document can be delivered through various delivery channels for distribution.

For more information about using the standard Web application provided with the EngageOne™ system, see the EngageOne™ Interactive User’s Guide.