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EngageOne™ Compose
Create customized communications based on templates for optional review and approval using predefined workflows.
Finding, organizing and selecting
EngageOne™ Compose provides facilities to help you create documents quickly and efficiently.
Search options

EngageOne™ Compose
Create customized communications based on templates for optional review and approval using predefined workflows.
- Overview
- Getting started
- The Home page
- Finding, organizing and selecting
  EngageOne™ Compose provides facilities to help you create documents quickly and efficiently.
- Roles and responsibilities
  This section identifies the roles and responsibilities of users who access EngageOne™ Compose
Tasks
Participate in predefined processes that manage the lifecycle of communications from design to delivery using predefined workflows.
Communications
A communication is created from a template and delivered to your customer at the end of the communication's life-cycle.
Templates
Templates are used as a base to create your final customer communication.
Editing and confirming data
Where data is pushed through the system, you may need to verify the accuracy of pre-populated data, or enter missing data before the communication is edited.
Editing communications
This describes the editing options that allow you to create and edit your customer communication using the selected template.
Selecting delivery options
Delivery options can be made up of one or more delivery channels and are configured by your EngageOne™ administrator.
Awaiting Delivery
Lists all documents that have been submitted for delivery but have not been delivered.
Search Archive
The Search Archive pane allows you to search documents from a selected database and view them based on communication type or month.
Design Review and Approval
Design Review and Approval provides a framework to ensure that new and existing templates and active content are subject to quality control as part of a structured review and approval process.
Workflow and template management
This section describes the management of workflow and template processes.
Administration
Systems Administration and Community Administration options.
Asset promotion
Asset Promotion facilitates the promotion of assets between test, staging and production environments.
Notices

Search options

You can assign favorite status to specific templates and delivery methods, allowing you to find regularly used items. Favorites are presented at the beginning of their selection lists.

Search options


	Enter all or some part of the name of the item for which you are searching. Search results are dynamically matched on the search string entered. If the name is partially entered, it will be treated as if a wildcard were applied at the beginning and end of the entered characters.
Favorites	Displays items that have been assigned as favorites; these are presented in the most frequently used order.
All	Allows you to browse through a predefined folder structure containing all your items. Note that the folder structure you see is configured by the EngageOne™ administrator.

Favorites

You can add a template to your favorite list by selecting a template and clicking on Favorite from the Select Templates page.