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Inbound SMS Relay to 3rd Party applications
Forward incoming SMS (read through inbound profile) to any 3rd party application through an API call.
Enabling SMS relay

Welcome to EngageOne Deliver
Deliver is an enterprise class, solution e-mail and SMS customer communications.
Data Flow Plans
Configure Deliver to call local or remote Data Flow processes as part of a Scheduled Job.
Controlling Generate production jobs
Use the Designer/Generate to control Generate production jobs as part of a Scheduled Job.
Scheduled Jobs
Scheduled Jobs send outbound messages using Data Flow Plans and applications during off-peak processing times.
Content Categories
Content categories segment and route content based on categories you define, or by automatic categorization.
User Management
Control access to the application using standard password management.
Inbound Profiles
The Inbound Profiles page allows you to maintain Inbound Profiles for the Deliver application.
Outbound Profiles
Allows you to maintain Outbound Profiles for the Deliver application.
Workflows
Workflow functions for the handling of inbound messages
Reports
Deliver provides comprehensive and graphic reporting
Dashboard
Deliver provides a comprehensive message delivery dashboard.
Auto Notification & Templates
Create templates and associate them with inbound profiles for SMS notifications on email failure.
Inbound SMS Relay to 3rd Party applications
Forward incoming SMS (read through inbound profile) to any 3rd party application through an API call.
Office 365 (OAuth 2.0) Support
Integration with Office 365 using the OAuth 2.0 authentication mechanism.
URL click-through tracking
Track URL e-mail clicks through the default (internal) mechanism or through Google Analytics (GA) integration.
Glossary
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Enabling SMS relay

You can forward incoming SMS messages to any third party appliocations using the REST API. Third party applications must expose the REST API. Deliver can call API over GET or POST requests. You should set the format and parameters of the message through templates using JSON strings. Extra headers can also be set through the JSON body.

To enable this feature you will need to perform the following steps:

On the Inbound profile page (for SMPP & Clickatell gateway type), select the checkbox Enable Message Relay.
On the Template page, create an SMS type template. The template text field should have a JSON string as per the requirement of the third party. Further details are available in the EngageOne Deliver Reference Guide.
On the Template-Inbound profile mapping page, create an association of inbound profile with the template created at Step 2. This mapping will also include the end point of the third party API.