SMS Dashboard

Clicking the SMS icon displays the SMS Dashboard containing three sections:

Today

The today section lists the Total, Success, Failure, and Queued count of SMS messages.

Trend (default is current week)

The trend section has two charts:
  • a bar chart for showing total, successful and failed SMS messages for the selected date range
  • a line chart for showing the success rate (percentage of successful/total)
For creating a trend bar chart, the following logic is used:
  • If the date range selected is seven days or less, it shows data points on date basis.
  • If the date range selected is more than 7 days but less than 30 days, it shows data points on weekly basis.
  • If the date range selected is more than 30 days but less than 365 days, it shows data points on monthly basis.
  • If the date range selected is more than 365 days, it shows data points on yearly basis.

On the bar chart, there are legends for showing Total, Successful and Error in blue, green and red color respectively. You can click on any legend, if you do not want to see specific data.

The trend chart will not show data when all three counts are zero.

Summary (default is current week)

The Summary section is for showing accumulated data over the selected date range. It also has two charts: a pie and a bar chart. The pie chart is divided in two parts; green color indicates the Successful SMS count and the red color indicates the failed SMS count.

The bar chart further divides Successful/Failure count into various categories, such as received by recipient and routing error.
Note: The bar chart will not show any data if the SMS count is zero.