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Dashboard
Deliver provides a comprehensive message delivery dashboard.
Accessing the Dashboard
Tracking Dashboard

Welcome to EngageOne Deliver
Deliver is an enterprise class, solution e-mail and SMS customer communications.
Data Flow Plans
Configure Deliver to call local or remote Data Flow processes as part of a Scheduled Job.
Controlling Generate production jobs
Use the Designer/Generate to control Generate production jobs as part of a Scheduled Job.
Scheduled Jobs
Scheduled Jobs send outbound messages using Data Flow Plans and applications during off-peak processing times.
Content Categories
Content categories segment and route content based on categories you define, or by automatic categorization.
User Management
Control access to the application using standard password management.
Inbound Profiles
The Inbound Profiles page allows you to maintain Inbound Profiles for the Deliver application.
Outbound Profiles
Allows you to maintain Outbound Profiles for the Deliver application.
Workflows
Workflow functions for the handling of inbound messages
Reports
Deliver provides comprehensive and graphic reporting
Dashboard
Deliver provides a comprehensive message delivery dashboard.
- Accessing the Dashboard
Auto Notification & Templates
Create templates and associate them with inbound profiles for SMS notifications on email failure.
Inbound SMS Relay to 3rd Party applications
Forward incoming SMS (read through inbound profile) to any 3rd party application through an API call.
Office 365 (OAuth 2.0) Support
Integration with Office 365 using the OAuth 2.0 authentication mechanism.
URL click-through tracking
Track URL e-mail clicks through the default (internal) mechanism or through Google Analytics (GA) integration.
Glossary
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Tracking Dashboard

Click the Tracking icon to display the Tracking Dashboard; this dashboard presents details of URL click-through. Data is only captured where in EngageOne Deliver the default (in-built) tracking has been enabled. For tracking with Google Analytics, go to the Google Analytics dashboard page.

The dashboard is made up of multiple sections. The top level panel presents a summary for today’s email communication for which URL click-through and/or Email Open tracking has been enabled. The Open count is unique for an Email; however, the Click count for URLs is not unique. Every new hit of a URL is added to the click count.

The lower sections show trend and summary data as well as reporting around the OS/Browser/location from which URLs are being opened.

The Geo-Statistics tab shows the distribution of clicks based on countries along with states and cities when hovering over the individual country section. This information is only available if location tracking is enabled and properly configured in the Deliver application.

Note: Statistics can be seen by individual URL or at an overall level.