Content pointer (Cpointer) indexes

A Cpointer is an index that directly locates content archived in Vault. A single message can consist of multiple content parts (e.g. body, attachments, etc.) and each part can have multiple Cpointers for the sender and different recipients of the message.

Cpointer indexes and values are automatically created by EngageOne Deliver. The format of Cpointer index values is as follows:

• "From Sender@ domain.com_20071001173425_Part_Subpart"
• "To recipient@ domain.com_20071001173425_Part_Subpart"
• "CC recipient @ domain.com_20071001173425_Part_Subpart"
• "BCC recipient @ domain.com_20071001173425_Part_Subpart"

There is a space after [From, To, CC or BCC] and a space after the @ symbol. This enables enhanced searching in Vault, for example filtering messages based on these fields: To, From, CC, or BCC. Additionally, this enables searching for email exchanged with all individuals at a particular domain name.