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Inbound Profiles
The Inbound Profiles page allows you to maintain Inbound Profiles for the Deliver application.
Inbound Profiles
Inbound message rules

Welcome to EngageOne Deliver
Deliver is an enterprise class, solution e-mail and SMS customer communications.
Data Flow Plans
Configure Deliver to call local or remote Data Flow processes as part of a Scheduled Job.
Controlling Generate production jobs
Use the Designer/Generate to control Generate production jobs as part of a Scheduled Job.
Scheduled Jobs
Scheduled Jobs send outbound messages using Data Flow Plans and applications during off-peak processing times.
Content Categories
Content categories segment and route content based on categories you define, or by automatic categorization.
User Management
Control access to the application using standard password management.
Inbound Profiles
The Inbound Profiles page allows you to maintain Inbound Profiles for the Deliver application.
Outbound Profiles
Allows you to maintain Outbound Profiles for the Deliver application.
Workflows
Workflow functions for the handling of inbound messages
Reports
Deliver provides comprehensive and graphic reporting
Dashboard
Deliver provides a comprehensive message delivery dashboard.
Auto Notification & Templates
Create templates and associate them with inbound profiles for SMS notifications on email failure.
Inbound SMS Relay to 3rd Party applications
Forward incoming SMS (read through inbound profile) to any 3rd party application through an API call.
Office 365 (OAuth 2.0) Support
Integration with Office 365 using the OAuth 2.0 authentication mechanism.
URL click-through tracking
Track URL e-mail clicks through the default (internal) mechanism or through Google Analytics (GA) integration.
Glossary
Copyright

Inbound message rules

Here are the rules for inbound email and SMS messages.

POP3 or IMAP standards are supported.
“User@Company.com” style email addresses are supported.
Alternatively, set up forwarding rules to an address like “archive@Company.com” and then configure EngageOne Deliver to index and archive these messages too. Refer to Archiving for more details.

SMS

Use an HTTP-based callback URL
Use an SMPP inbound listener
Use the EngageOne Deliver Java API. For more information, see the EngageOne Deliver Reference Guide.

Note: The inbound process associates Delivery Status Notification messages with corresponding outbound message records. It also reports on bounced messages, the reason code, and messages with replies.