Configuring common email addresses
Share email address definitions for Message Header settings as follows:
- From Address and Reply-To Address
- Return-path Address and Errors-to Address
From Address or Reply-to addresses cannot share the same values as the Return-path Address and Errors-to addresses. This is because Return-path Addressand Errors-to addresses are exclusively defined to receive delivery status notifications as opposed to messages generated by end users.
Return-path Address and Errors-to addresses indicate the email address where delivery status notifications are normally directed. Configure an EngageOne Deliver Inbound Profile for these addresses with Workflow Bounce enabled. This ensures that delivery status notifications will be processed correctly and reports based on outbound_messages will reflect bounced messages correctly.