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Editing communications
Editing options allowing for creating and edit your customer communication using the selected template.
Using the Editor
The EngageOne Compose Interactive and EngageOne Compose ActiveX editors have identical editing functionality. This section provides details on how to use the features for both editors.
Interactive data entry
Working with interactive data

EngageOne Compose
Create customized communications based on templates for optional review and approval using predefined workflows.
Tasks
Participate in predefined processes that manage the lifecycle of communications from design to delivery using predefined workflows.
Communications
A communication is created from a template and delivered to your customer at the end of the communication's life-cycle.
Templates
Templates are used as a base to create your final customer communication.
Editing and confirming data
Where data is pushed through the system, you may need to verify for the accuracy of pre-populated data, or enter missing data before the communication is edited.
Editing communications
Editing options allowing for creating and edit your customer communication using the selected template.
- The editing experience
- Using the Editor
  The EngageOne Compose Interactive and EngageOne Compose ActiveX editors have identical editing functionality. This section provides details on how to use the features for both editors.
- Cross-browser interactive data field editing
Selecting delivery options
Delivery options can be made up of one or more delivery channels and are configured by your EngageOne administrator.
Awaiting Delivery
Lists all documents that have been submitted for delivery but have not been delivered.
Search Archive
The Search Archive pane allows you to search documents from a selected database and view them based on communication type or month.
Design Review and Approval
Design Review and Approval provides a framework to ensure new and existing templates and active content are subject to quality control as part of a structured review and approval process.
Workflow and template management
This section describes the management of workflow and template processes.
Administration
Systems Administration and Community Administration options.
Asset promotion
Asset Promotion facilitates the promotion of assets between a test, staging and a production environments.
Copyright

Working with interactive data

Any interactive (editable) data is identified on the document using pushpins. Green pushpins indicate data that has already been entered. White pushpins show positions where data input is still required. A larger version of the pushpin indicates the current active prompt. This can be green or white depending on whether data has already been entered or not. You can toggle pushpins on and off as required using the pushpin icon on the editor toolbar. The following diagram illustrates the use of pushpins.

The acceptable data format for interactive data depends on the Windows operating system locale. Formatted data displays based on the document locale. For example. if your operating system locale is German and your document locale is English, you can enter "10,2" as a valid decimal number and EngageOne Interactive displays the value as "10.2". If the same document is opened on a system where the operating system locale is English, you can enter "10.2" as a valid decimal number and EngageOne Interactive displays the value as "10.2".