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External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Using RTF files
Updating

Overview
Configure and manage operating modes and user roles.
Getting started
Information on creating and configuring communities, running the EngageOne™ Server Administration and common features available in the web application.
Template management
Template management allows you to create and organize folders that contain templates and Active Content, created in EngageOne™ Designer and imported into EngageOne™.
External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Delivery management
Before you can use a template in EngageOne™ Administration you must define a device for viewing and define at least one delivery option.
Community Administration
Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.
System administration
As an EngageOne™ Server system administrator you will be responsible for configuration, diagnostics and account activities.
Event Monitor
Events related to the document cycle and administration, these are captured throughout the system and sent to the Event Monitor.
Batch processing
Process accumulated requests from EngageOne™ Interactive, or process your own multiple or individual files, in a scheduled, or ad hoc manner.
Managing your EngageOne™ environment
Best practices for managing your EngageOne™ and safeguarding your environment.
EngageOne™ Server system monitoring
This section describes how to monitor the EngageOne™ Server system.
Notices

Updating

Note that if the target directory is defined already, it will be read only. The update will add the additional RTF file keys and RTF files to the existing map.

To update an existing RTF file:

From the RTF Files tab, highlight the existing RTF file to which you want to update the associated file.
The Import RTF Files dialog is displayed. You cannot change the RTF file name here.
Click Choose a file and select the required RTF file. RTF files can be of type .txt or .rtf. Alternatively, you can drag your RTF file to the indicated area.