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External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Using RTF files
Importing

Overview
Configure and manage operating modes and user roles.
Getting started
Information on creating and configuring communities, running the EngageOne™ Server Administration and common features available in the web application.
Template management
Template management allows you to create and organize folders that contain templates and Active Content, created in EngageOne™ Designer and imported into EngageOne™.
External File management
External resources not contained in the template, succh as images (key maps or keyed images), lookup tables, and RTF files.
Delivery management
Before you can use a template in EngageOne™ Administration you must define a device for viewing and define at least one delivery option.
Community Administration
Features for managing shared community document classes, retention policies, spelling dictionaries, data maps, and diagnostics.
System administration
As an EngageOne™ Server system administrator you will be responsible for configuration, diagnostics and account activities.
Event Monitor
Events related to the document cycle and administration, these are captured throughout the system and sent to the Event Monitor.
Batch processing
Process accumulated requests from EngageOne™ Interactive, or process your own multiple or individual files, in a scheduled, or ad hoc manner.
Managing your EngageOne™ environment
Best practices for managing your EngageOne™ and safeguarding your environment.
EngageOne™ Server system monitoring
This section describes how to monitor the EngageOne™ Server system.
Notices

Importing

To import a RTF file:

From the External Files tab, click RTF Files.
Click . Refer to Importing resources
Note: The first time you import an RTF file in a community you will be prompted for the Target Directory where all RTF files for this community will be stored. You can subsequently change the location by entering a new path and clicking Edit.
If the target directory does not exist, an error message displays. Check the path to the directory and make sure that it is correct.
Select the Inherit name from file check box to use local filename for the uploaded filename. Otherwise, enter a unique RTF file name within the community. If you want to link the RTF file to a template, the RTF file name has to match the RTF file name defined in the template master file.
Browse for the RTF file you want to import and click Open.