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Inbound Profiles
The Inbound Profiles page allows you to maintain Inbound Profiles for the Deliver application.
Archiving
Archiving and MS-TNEF handling

Welcome to EngageOne Deliver
Deliver is an enterprise class, solution e-mail and SMS customer communications.
Data Flow Plans
Configure Deliver to call local or remote Data Flow processes as part of a Scheduled Job.
Controlling Generate production jobs
Use the Designer/Generate to control Generate production jobs as part of a Scheduled Job.
Scheduled Jobs
Scheduled Jobs send outbound messages using Data Flow Plans and applications during off-peak processing times.
Content Categories
Content categories segment and route content based on categories you define, or by automatic categorization.
User Management
Control access to the application using standard password management.
Inbound Profiles
The Inbound Profiles page allows you to maintain Inbound Profiles for the Deliver application.
Outbound Profiles
Allows you to maintain Outbound Profiles for the Deliver application.
Workflows
Workflow functions for the handling of inbound messages
Reports
Deliver provides comprehensive and graphic reporting
Dashboard
Deliver provides a comprehensive message delivery dashboard.
Auto Notification & Templates
Create templates and associate them with inbound profiles for SMS notifications on email failure.
Inbound SMS Relay to 3rd Party applications
Forward incoming SMS (read through inbound profile) to any 3rd party application through an API call.
Office 365 (OAuth 2.0) Support
Integration with Office 365 using the OAuth 2.0 authentication mechanism.
URL click-through tracking
Track URL e-mail clicks through the default (internal) mechanism or through Google Analytics (GA) integration.
Glossary
Copyright

Archiving and MS-TNEF handling

If an email is received with content-type "application/ms-tnef", as is generally the case for Rich Text emails sent from MS Outlook, EngageOne Deliver converts them into a regular multipart MIME formatted message for standard conversion processing. If the RTF contains embedded images, the RTF body is converted into PDF together with the embedded images.

Note: Inclusion of embedded images within the RTF is highly dependent on how the original TNEF was composed. Hence, encoding of embedded images can be unpredictable, even when viewing content in MS Outlook. If you are concerned about the accuracy of TNEF conversion, you can enable Check Conversion and/or set Archive Format to require whole original message to be archived in Inbound Profile so that you will always have the opportunity to view and / or archive the whole original message..